Frequently Asked Questions - FAQs
Why is ordering from a local Texas florist better than using an automated online flower subscription?
Texas deserves real florists, not algorithms. Automated flower subscriptions and national wire services treat flowers like fast food—standardized, mass-produced, and impersonal. At Cactus & Rose Florals in Texas, we believe flowers deserve care, context, and creativity. When you order from us, a real person learns about your occasion, your recipient's preferences, and the message you want to send. We source stunning Texas-grown blooms alongside premium imports, designing arrangements that actually reflect your relationship and your moment. Subscriptions send the same boring setup every week; we create custom designs every single time. We can accommodate special requests, and color palettes that matter to you. Wire services and subscriptions exist to make the flower industry more profitable for corporations—not to make your loved ones happy. Local florists like us exist because we love flowers and people. Support real artisans with your next order. Connect with our community of committed independents: Happy Flower Co, Seed Floral, and The Flower Studio.
Do you offer same-day flower delivery in Austin?
We do not offer same-day delivery, but we do offer next-day delivery.
How much does flower delivery cost in Austin?
Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area.
Can I order online or by phone?
Yes! You can order online anytime at cactusandrose.com or by phone at (512) 903-1498 during our business hours (Mon-Sun 9:00 AM-5:00 PM).
What forms of payment do you accept?
We accept major credit/debit cards, Apple Pay, Google Pay, Link, bank account payments, and Afterpay at our online checkout. For in-store or phone orders, we take cards, House Accounts, cash, and checks.
Can I request certain flowers or colors?
Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision.
What happens if the recipient isn’t home?
If the recipient isn’t available, our driver will either leave the flowers in a safe spot or, if needed, arrange a re-delivery at a later time.
Do you deliver flowers to hospitals, offices, or event venues in Austin?
Yes, we deliver to homes, hospitals, businesses, and venues across Austin. Please provide the full address and any delivery notes during checkout.
Can I include add-ons with my bouquet or arrangement?
Absolutely! We offer a variety of flower delivery add-ons to personalize your arrangement such as small gifts or keepsakes. You’ll see available add-ons on each product page and again at checkout.
How do I make my flowers last longer?
Trim the stems, place them in fresh water, and keep the arrangement in a cool spot away from direct sunlight to extend their life.
Why choose flowers by Cactus & Rose?
What sets us apart is the care in every detail: fresh, quality blooms, thoughtful design, and a wide online selection. We’ve got plenty to choose from for the big days—Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas—in Austin, and we don’t stop there. From everyday bouquets to weddings and events, we’ve got you covered. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen.
Can I add a personalized message or card to my flower order?
Yes, absolutely—adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message. For an even more memorable touch, we offer a video message option: simply upload a short video via our secure form at checkout.
Can I order a flower subscription?
Yes, our flower subscription service is a game-changer for effortless, fresh blooms delivered straight to your door—perfect for treating yourself or gifting ongoing joy without the hassle. You can choose your budget, frequency (weekly, bi-weekly, monthly, quarterly, or yearly), and first delivery date on our subscriptions page.
